如何在Active Backup for Business中检查恢复媒体创建者日志？

无法在Active Backup for Business中创建恢复媒体，并收到未列在Active Backup for Business错误代码索引中的错误代码。

检查 restore-media.log 文件以确定问题

检查Synology Restore Media Creator文件夹¹中的restore-media.log文件。 restore-media.log文件包含的信息可帮助识别创建过程中可能发生的任何问题。请参阅以下示例：

如果您在创建过程中关闭了Active Backup for Business恢复介质创建程序，您将看到以下消息：

Nov 27 19:35:05 [INFO] ../restore-media/command/receiver.cpp(169): Unmount wim: C:\Windows\system32\cmd.exe /c Dism /UnMount-Wim /MountDir:"C:\synology\winpe\mount" /Discard
Nov 27 19:35:05 [ERROR] ../restore-media/command/receiver.cpp(185): command execution error occurred, output:
Deployment Image Servicing and Management tool
Version: 10.0.14393.0

如果您遇到“错误 50”，您将看到以下消息。

The request is not supported.

恢复媒体的实际创建从以下日志条目开始：

Nov 27 19:35:05 [INFO] ../restore-media/wizard/wizard-data-model.cpp(116): time zone: Central Standard Time
Nov 27 19:35:05 [INFO] ../restore-media/wizard/wizard-data-model.cpp(117): language: en_US
Nov 27 19:35:05 [INFO] ../restore-media/wizard/wizard-data-model.cpp(118): architecture: amd64
Nov 27 19:35:05 [INFO] ../restore-media/wizard/wizard-data-model.cpp(119): partition style: GPT
Nov 27 19:35:05 [INFO] ../restore-media/wizard/wizard-data-model.cpp(120): system drive: C:
Nov 27 19:35:05 [INFO] ../restore-media/wizard/wizard-data-model.cpp(121): syno path: C:\synology
Nov 27 19:35:05 [INFO] ../restore-media/wizard/wizard-data-model.cpp(122): root path: C:\synology\winpe
Nov 27 19:35:05 [INFO] ../restore-media/wizard/wizard-data-model.cpp(123): mount path: C:\synology\winpe\mount
Nov 27 19:35:05 [INFO] ../restore-media/wizard/wizard-data-model.cpp(124): media path: C:\synology\winpe\media
Nov 27 19:35:05 [INFO] ../restore-media/wizard/wizard-data-model.cpp(125): resource path: C:/Downloads/Synology/Synology Restore Media Creator-2.0.3-0023/resource
Nov 27 19:35:05 [INFO] ../restore-media/wizard/wizard-data-model.cpp(126): winpeshl.ini source path: C:/Downloads/Synology/Synology Restore Media Creator-2.0.3-0023/resource\winpeshl.ini
Nov 27 19:35:05 [INFO] ../restore-media/wizard/wizard-data-model.cpp(127): winpeshl.ini target path: C:\synology\winpe\mount\windows\system32\winpeshl.ini
Nov 27 19:35:05 [INFO] ../restore-media/wizard/wizard-data-model.cpp(128): USB target path: f:\
Nov 27 19:35:05 [INFO] ../restore-media/wizard/wizard-data-model.cpp(129): ISO target path:
Nov 27 19:35:05 [INFO] ../restore-media/wizard/wizard-data-model.cpp(130): ISO temp path:
Nov 27 19:35:05 [INFO] ../restore-media/wizard/wizard-data-model.cpp(131): drive letter: f
Nov 27 19:35:05 [INFO] ../restore-media/wizard/wizard-data-model.cpp(132): disk number: 2

备注：

1. Synology Restore Media Creator文件夹应位于最初下载Synology Active Backup for Business Recovery Media Creator实用程序的位置